Hello, this is the TERA Console operation team. On February 12th, due to a premium item issue, there was a recall of mount skills and gacha items that were supplied in large quantities. We had to quickly refund TERA Coin and gold because we caused inconvenience from users who enjoy TERA, but it was delayed due to technical problems. We are very sorry about this. We would like to inform you that all refunds for TERA Coin and Gold have been completed from now. If there is any information that has been incorrectly paid, please leave an inquiry through our CS page and we will quickly check and process it.…

Hello, This is TERA Console operation team. Many users have inquired about the recently announced 104.01 update patch notes. In particular, most of the inquiries were related to the Reaper’s Assassination: Shrouded Escape passive. We checked all the posts you left, and our TERA Console operation team understood the difficulties of users and decided to fully review the contents of the patch. Therefore, please note that It will not be applied in the upcoming 104.01 build update.It was a time to once again confirm the love of the users for TERA. We are always grateful and will strive for a better gaming environment.Thank you!

Hello, This is TERA Console Operation Team. March Flash Sale will be started, Don’t Miss it! we will hold a 20% discount promotion for TERA Coin from March 1st to March 15th!  Period:  – Special Offer (3/3 ~ 3/7)  Best Majestic Mount Jackpot Crate (First Stage) – 20% Off for the products below. Special Stigma Premium Package Stigma Excellent Package Stigma Jackpot Package Rare Stigma Promotion Support Box Stigma Stat Change Pouch [Superior]     Stigma Stat Change Pouch [Rare] Thank you!

Hello, This is TERA Console operation team. Recently, we have compiled an accurate explanation of the inquiries that have been continuously flowing in.This is about the new mount “Mighty Stygian War Gryphon” passive skill. The passive acquired when learning a new mount skill is “Storm’s Energy” and “Tempest Energy” depending on the skill grade.The effect of each passive is as follows. Currently, the question that users are asking is “Is it a bug that there is no increase in crit power?”. In the case of new mounts, the crit power increase is not applied, only the cooldown reduction is applied. Please refer to this point. Thank you.

Hello, This is TERA Console Operation Team. Due to the emergency Maintenance on February 12th, the previously scheduled Dungeon Highlights  + Item XP x2  event was not carried out smoothly. We are very sorry for the inconvenience, and we will extend the Dungeon Highlights  + Item XP x2 event that was supposed to be held from February 24th to February 26th to February 27th in addition to the missing schedule. We will try our best to avoid the same situation again. Thank you.

Hello, This is TERA Console Operation Team. February Flash Sale will be started, Don’t Miss it! New Ancient Mighty Stygian War Gryphon Gacha (300 TERA Coin) Mighty Stygian Gryphon Loot Box (200 TERA Coin) Period:  – Special Offer (2/23 ~ 2/27)  Arborea’s Golen and Silver Plate Box Arborea’s Jewel box  Destructive Shandra[Superior] Loot Box 10+1 Thank you!

Time: (UTC +0) 05:00 ~ 09:00 / (KST) 14:00 ~ 18:00 There will be server maintenance on the 22nd of February.We hope you do not have any inconvenience in using the TERA Console. [Maintenance Reward] ITEM Qty [Event] 1 Level-Up Scroll 1 Battle Pass Level +5 1 [Event] Superior Noctenium Elixir 10 Rainbow Bait 10 [Event] Stigma Chest 1 [Event] Lamb Bulgogi 10 Fish Fritters 10 Gold Bar 3 Complete Crystalbind 3 Bravery Potion 10 Flying Skill: Gloomflight [7 days] 1 This will be given to all the players who log in within 7 days after the maintenance, once per account.  Thank you.

Hello, This is TERA Console operation team. TERA console customer support page has been closed for about two months due to technical issues. We art very sorry that you have felt a lot of frustration in the meantime. The problem has been looking for various ways to recover, but it was difficult to solve, and now we have modified the customer support method to solve the difficulties of users more quickly than that. Users will be able to request inquiries through Facebook, Twitter, Instagram social media messenger and the new customer support page in the future. The address of the new customer support page can be accessed via the following…

Hello, This is TERA Console operation team.  We have confirmed that there have been reports of the Cursed Antaroth’s Abyss pattern through various channels, and that the effect stack number isn’t exposed. First of all, we are very sorry for the delay in the announcement of the answer to this part despite many reports. The fact that the number of the effect stacks did not appear under the boss gauge until the first attack was a special feature only for the TERA console version, but It was confirmed that pattern destruction was more difficult than intended. Therefore, considering the difficulty of the TERA console version, we are going to slightly lower the…