Notice about Customer support
Hello, This is TERA Console operation team.
TERA console customer support page has been closed for about two months due to technical issues. We art very sorry that you have felt a lot of frustration in the meantime.
The problem has been looking for various ways to recover, but it was difficult to solve, and now we have modified the customer support method to solve the difficulties of users more quickly than that.
Users will be able to request inquiries through Facebook, Twitter, Instagram social media messenger and the new customer support page in the future.
The address of the new customer support page can be accessed via the following link. [TERA Console Customer Support]
The address of the new page may be changed through further adjustments, and we will inform you once again when the change occurs.
Once again, we are very sorry for the inconvenience caused to you in using the game due to the lack of our TERA Console team.
Thank you.
Facebook: https://www.facebook.com/tera.console.krafton
Twitter: https://twitter.com/TERAConsole